Privacy policy
This page describes the personal data processed when you use the contact form on https://volkbatiment.fr/, operated by VOLK BÂTIMENT. For the publisher's full identification, see the legal notice.
Data controller
VOLK BÂTIMENT, SIREN 108 726 787, Bureau 326, 259 rue de Ponthieu, 75008 Paris, France — contact@volkbatiment.fr.
Data collected
When you use the site's contact form, the following data may be collected:
- name;
- phone number;
- email address;
- town;
- type of service requested;
- message;
- any attached files (project photos);
- source page of the request (technical data).
Purpose
This data is used exclusively to respond to your contact or quote request, and to follow up on that request.
Legal basis
Processing is based on the pre-contractual steps taken at your request (preparing a quote) and, where applicable, on VOLK BÂTIMENT's legitimate interest in responding to enquiries addressed to it.
Retention period
The exact retention period for data collected via the form will be specified here once finalised by VOLK BÂTIMENT. Unless stated otherwise, data is kept only for as long as necessary to process the request.
Recipients
Data submitted via the form is sent to VOLK BÂTIMENT, at contact@volkbatiment.fr, to process your request. It is not shared with third parties for commercial purposes.
Your rights
In accordance with applicable regulations, you have the right to access, rectify, erase, restrict and object to the processing of your data, where these rights apply to your situation. To exercise them, you can contact us at contact@volkbatiment.fr. You may also lodge a complaint with the French data-protection authority, the CNIL (cnil.fr).
Security
VOLK BÂTIMENT implements measures intended to limit unauthorised access to data submitted via the contact form, including server-side validation and a token protecting against abusive submissions (anti-CSRF).
International transfers
Data submitted via the form is processed by VOLK BÂTIMENT and by the technical providers strictly required to operate the website (hosting, email delivery). For any question about the location of these providers or possible transfers of data outside the European Union, you can contact us at contact@volkbatiment.fr.
Data hosting
The site is hosted by Hostinger. Data submitted via the form is sent by email to the data controller. For the cookies and trackers actually used by the site, see the cookies page.
Updates
This privacy policy may be updated, in particular if the processing, tools or providers used by the website change.